Call us from the UK on 0800 083 6557 or email us at cals@paradedirect.co.uk

Terms & Conditions

Where referred to in the contract ‘Calendars by Parade’, ‘Parade Calendars’ refer to the service provider ‘Parade Calendars’ which is a trading name of Pinnacle Supplies Limited. Company Reg No. 8768120, registered in UK.
Reg address: 27 Old Gloucester Street, London WC1N 3AX

Pricing Policy:
We are committed to supplying high quality products at extremely affordable prices. However, from time to time, we are forced to review our prices and may have to increase these because of cost pressures such as supply price increases or exchange rate volatility.  All prices are subject to VAT, delivery, set up, and origination charges. All quotations are valid for 30 days.

Artwork Approval:
Kindly note unless a signed artwork approval is received with no further amends, we will not be able to progress your order as our calendars are imprinted with your promotional message and this can delay the despatch of the product. You can send us your artwork by email to cals@paradedirect.co.uk mentioning your order reference in the subject of the email.

Common Artwork Submission File Formats:
Editable Illustrator or Editable Photoshop. You can call us on 0800 083 6557 or email us at: cals@paradedirect.co.uk

Artwork Charge:
One-off charge of £25.00 plus VAT for creating the artwork for printing your items using the image, logo and text you supply in agreed editable formats. Once your payment is received, we will arrange for the imprint artwork. Further changes to this will cost extra, to be quoted. Creation of artwork from non-editable source and any complex editing required will incur additional charges. From time to time we run special promotions to waive off the artwork charge for our new customers. Our existing customers who repeat their order also benefit from free artwork edits or extremely nominal rates for these.

Delivery:
Orders will be despatched as soon as possible subject to receipt of full payment and final artwork approval. However please allow upto 3 working weeks for receipt of goods. Subject to stock availability and quick artwork approval, we anticipate our delivery turnaround to be much quicker. 

Payment Terms:
Payment required with order. Unless full payment is received, we are unable to process your order. 

Modes of Payment:
You can pay online using our secure payment gateway using a debit or credit card.
In case, you need to make a payment by bank transfer or cheque please email cals@paradedirect.co.uk for an invoice. Please note that your order will only be processed once full payment is received.

Delivery Exclusions:
Subject to a minimum order quantity of 25 per calendar type (ie 25 desk or 25 premium wall or 25 postage friendly or 25 from our international range) all mainland UK deliveries are shipped using our standard delivery service free of cost. More than 1 delivery, split delivery, special delivery, delivery to areas outside mainland UK and all overseas deliveries will be charged additionally.

Cancellation of an Order:
Any request to cancel an order will be considered at the time the request is received and subject to the status of production of the order at that time. Orders once customised or printed with your promotional message cannot be refunded or exchanged.

Offer Expiry & Exclusions:
All offers expire on the deadline as stated. Offers may not be combined. Parade Calendars reserve the right to withdraw any offer without any further notice. To take advantage of the special prices that you may have received through our marketing offers, please remit payment before the offer deadline. If payment does not reach us before the end of the deadline, your order will be charges at the full prevailing list price.

Calendar Title Availability:
Allocation of calendar titles is strictly on a first ordered basis and subject to availability. We will try our best to accommodate your preferred calendar titles, but due to unforeseen excessive demand, we may have to ask you to consider some other titles. We apologise in advance for any disappointment or inconvenience. In such an event, we will call you and try our best to accommodate your next most preferred titles.

Minimum Order Quantity:
Our minimum order quantity for a single standard free UK Mainland only delivery: 25 per calendar type – ie 25 desk calendars or 25 postage friendly calendars or 25 premium wall calendars.

Mix and Match:
Mix and match is available from within the calendar range. So you can mix calendar titles within the postage friendly range or within the international or premium or desk range. However mixing calendar titles from different calendar types not permitted.

Force Majeure
Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances, completion of the Services may be suspended or postponed at the Client’s option until the circumstances preventing or hindering the performance of the Services has ceased.

Governing Law and Jurisdiction
This agreement and any dispute or claim arising out of, or in connection with, or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Parade Intellectual Property
All copyright, know-how, knowledge, equipment, procedures, designs used by Parade in the supply of the services remain the property of Parade and are not transferable. All copyright belongs to Parade Calendars.

Limitation of Liability
Parade Calendars shall not be liable for any consequential claim arising from data or services supplied nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused [including loss of profit or loss of revenue]. Parade Calendars’ liability is limited to the value of goods and services supplied.